Privacy Policy
How Quick Gallery handles photographers’ and guests’ information, in plain language. Last updated October 10, 2026.
Who we are
Quick Gallery runs quickgallery.app, the Quick Gallery iPhone and Apple Watch apps, and the Lightroom Classic plugin. Photographers use it to take bookings, check guests in at events and deliver their photos.
When you check in or book with a photographer, that photographer decides what happens to your photos and details. Quick Gallery stores and delivers them on the photographer’s behalf. For photographers’ own accounts, Quick Gallery decides how that information is used, as this policy describes.
What we collect
From guests
- Your name, email and phone number, your party size, and any answers the photographer asks for when you check in or book.
- Your booking time, your place in line, and whether you’ve paid.
- The photos taken of you, and whether you’ve opened or saved them.
- The messages sent to you about your place in line (the “You’re up next” alert and any “come up now” message), with how and when they were sent.
- Whether you allow the photographer to use your photos in their portfolio. You can change this from your gallery.
- At Santa events, any notes for Santa you choose to leave. See Notes for Santa.
- If you pay a photographer, Stripe handles the payment. We don’t see or store your full card number.
- If you use a studio page’s contact form, your name, email and message are emailed to the photographer. If you use “Find my photos”, we use your email to send you links to your galleries. We don’t keep either afterwards.
From photographers
- Your account details: name, email and password (stored scrambled, never in plain text).
- Your studio name, logo, website, social handles, studio page, and the town where you usually shoot.
- Your events, including their place (a town and its map coordinates, for sunrise and sunset), time slots, breaks, guests and settings.
- Your text message wording, and your own mobile number if you save one for test texts.
- Billing details, handled by Stripe: your plan, invoices and payments. If you connect Stripe for client payments, the ID of your Stripe account.
- A log of the texts sent from your account: when, what kind, and whether each one went through. It doesn’t store the guest’s number or the words.
- Feedback you send us.
From the iPhone and Apple Watch apps
- Location, for weather. If you allow it, the iPhone app uses your phone’s location only while the app is open. It goes straight to Apple’s WeatherKit for the forecast and to Apple’s location service for the place name. It’s never sent to Quick Gallery’s servers, and we don’t store it. Turn weather off in More › Settings › Weather, or turn location off for Quick Gallery in the iPhone’s Settings app.
- Signing in. The app keeps your sign-in token in the iPhone’s Keychain. A few preferences, like whether you’ve seen today’s camera-clock reminder, stay on the phone.
- Apple Watch. The watch shows your line, including guests’ names. It has its own limited sign-in token, which we store only in scrambled (hashed) form. Signing out on the watch, or closing your account, ends it.
- Town search. When you type a town for sunrise and sunset, we search a list of towns stored on our own server. No map service or other company sees it. Place names come from GeoNames (geonames.org), CC BY 4.0.
From visitors to this website
- If you join the beta list or ask for Studio updates, your email address and which list you joined.
Usage statistics
We use Replit’s built-in website analytics on our website, on photographers’ dashboards, and on guests’ check-in, booking and gallery pages. It counts page visits and a few steps, like “check-in completed”, “booking completed”, “photos saved” and “sign-up completed”. We don’t attach names, emails or phone numbers to these events. We don’t use advertising trackers, and we don’t sell this data or use it for ads.
Text messages
If you tick the text box when you check in or book (for example “Text me when it’s my turn (and a thank-you after)”), we use your mobile number to send you a few texts per visit: a “You’re up next” text when you’re nearly up, a text if the photographer asks you to come up now, and, when the photographer delivers photos through their own gallery service, a thank-you text after your session. Once reminder texts are switched on, a booked guest who ticks “Text me a reminder before my session” also gets one reminder before their booked time. Message frequency varies, usually 1 to 4 per visit. Message and data rates may apply.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party.
- Your number is used only to send these messages, through our text message provider, Twilio, and is kept with your check-in details.
- Reply STOP to stop texts at any time, or HELP for help.
Notes for Santa
At Santa events, families can leave optional notes for Santa when they book or check in: each child’s first name and age, what they’re hoping for, something they’re proud of, and anything Santa shouldn’t mention. Only the photographer running the event (and Santa, through them) sees these notes. They’re never shown in galleries, sent in emails, or shown on an Apple Watch. Families can change them from the link in their booking email until 24 hours before their time. The notes are deleted automatically within 72 hours after the visit (72 hours after the booked time or check-in, whichever is later), and right away if the photographer closes their account.
How we use it
- To run the service: check guests in, run the line, send alerts, deliver galleries, and take payments.
- To send photographers account emails: receipts, plan reminders and changes, and replies to questions.
- To keep Quick Gallery secure, find problems and make it better.
- To meet legal, tax and accounting duties.
We don’t sell personal information, and we don’t use guests’ details to market Quick Gallery to them.
Who we share it with
Only the companies we need to run Quick Gallery, and only for that:
- Replit: hosting, our database, photo and file storage, and website analytics.
- Stripe: photographers’ Quick Gallery billing, and client payments to photographers through Stripe Connect.
- Twilio: sending text messages.
- Resend: sending emails, such as gallery links, alerts and receipts.
- Apple: weather and place names in the iPhone app (from the phone directly, as above), and the App Store.
Each of these keeps its own records under its own privacy policy. For example, Twilio and Resend keep logs of the messages they deliver. We may also share information if the law requires it, or to protect people from harm.
How long we keep it
- Photos are deleted for good when the gallery closes, 1 to 30 days after it’s sent, as the photographer chooses. For galleries edited after the event, the days count from when the gallery is sent.
- Recent work. If a guest allows portfolio use and the photographer picks a photo for their studio page, a copy is kept for as long as that permission stands, even after the gallery closes. It’s removed if the guest withdraws permission or is deleted.
- Guest details and message history are kept until the photographer deletes the guest or closes their account.
- Notes for Santa are deleted within 72 hours after the visit.
- Text logs are kept while the photographer’s account exists, and deleted when it closes.
- A photographer’s account is kept until they close it. See Closing your account.
- Beta and Studio lists: until you ask us to remove you.
- Payment records are kept as long as the law requires for accounting.
Your choices
- Guests can ask the photographer to correct or delete their details, or email us and we’ll help.
- Guests can change their portfolio permission from their gallery, and stop texts by replying STOP.
- Photographers can export or delete their clients at any time from the Clients page, and close their account.
- Anyone can ask us what we hold about them, or to delete it, at hello@quickgallery.app. Where a photographer is responsible for the information, we’ll pass your request to them.
Children
Photographer accounts are for adults. Children often appear in photos at family events; a parent or guardian checks in or books for them, and the photographer is responsible for having that permission. If you think a child has given us information without a parent’s permission, email us and we’ll delete it.
Security
Gallery links are private and hard to guess, passwords and the sign-ins for the Lightroom plugin and Apple Watch are stored scrambled, and connections to Quick Gallery are encrypted. No system is perfectly secure, so please keep your password private.
Closing your account
Photographers can close their account at any time in Settings › Close account, on the website or in the iPhone app. You’re asked for your password first. When you close it:
- Deleted right away: your events and time slots, guests and their details, galleries and photos, your studio page and its images, your settings, your text history, and the sign-ins on your phone, watch and Lightroom plugin. Guest gallery links and your studio page stop working.
- Ended: your Quick Gallery subscription is cancelled the same day. Payments already made aren’t refunded.
- Kept: records of payments, both yours to Quick Gallery and your clients’ payments to you (amounts, dates, Stripe references and the billing email on your own payments; never guests’ names or contact details). We keep these as long as the law requires for accounting and tax, and to answer payment disputes. Your account itself is kept only as an anonymous placeholder those records point to.
- Yours: your own Stripe account for client payments isn’t touched. You can keep using it or close it with Stripe.
You can sign up again later with the same email; it starts as a new, empty account.
Changes to this policy
If we change this policy in a way that matters, we’ll tell photographers by email before it takes effect. The date at the top shows when it last changed.